1. Reason for information collection

mulanhau.com is strongly committed to protecting your privacy. We use the information we collect on the site to help us to ensure that your shopping experience with us is an enjoyable one. Please read on for more details on our privacy policy and practices that we apply to our collection, storage and use of personal data information relating to our members and customers

2. Our pledge

We pledge to meet fully, and where possible exceed, internationally recognizable standards of personal data privacy protection, in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

3. Menbership information

Our members enjoy many privileges, including newsletters, participation in special mulanhau.com offers and promotions and streamline shopping. Over time we will be expanding membership benefits to include personalized services on the site and possibly free product samples and other special benefits. When you join mulanhau.com, we may to know your name, email and mailing addresses in order to allow us to serve you better.

4. Newsletters and Email Promotions

We use email to communicate news and special promotions to our mulanhau.com members. If you would rather not receive these messages, you can contact us to cancel it.

5. Sharing of information

All personal information you give us is kept confidential and protected. mulanhau.com may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personal information that uniquely identifies an individual. Currently, we do not sell, trade, give away or rent your personal information to others. We may decide to do so with trusted third-party partners in the future, but you can instruct us not to. We will not sell or disclose any information that identifies you to a third party without your approval with the exception of the following purposes:

- any agent, contractor or service provider who provides administrative, order processing, payment clearing, credit reference, debt collecting or other services necessary to the operation of our business;
- any person to whom we are, in our belief in good faith, under an obligation to make disclosure as required by any applicable law.

6. Your consent

By using our website, you consent to the collection and use of this information in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we will post those changes on this page, so you will always be aware of what information we collect, how we use it and under what circumstances we will disclose it.